Frequently Asked Questions
WHAT IS PLATEPAY?
PlatePay is the Oklahoma Turnpike Authority’s big step toward cashless tolling on the turnpike system. The cashless system made its way onto Oklahoma turnpikes starting in 2017 with PlatePay installed at the Peoria/Elm Interchange exit on the Creek Turnpike in Jenks, Oklahoma. On July 25, 2021, the Oklahoma Turnpike Authority will begin the process of implementing Cashless Tolling throughout the entire turnpike system, starting with the John Kilpatrick Turnpike.
HOW DO I PAY MY TOLL IF I NORMALLY PAY CASH?
OTA will send you an invoice in the mail for trips through our PlatePay system. The invoice will detail how to pay your toll. For an example of the PlatePay invoice, click here.
To access the online payment portal, visit https://platepay.pikepass.com
WHY ARE THERE ONLY TWO RAMPS THAT HAVE PLATEPAY?
In 2017, we initially implemented the PlatePay system at the Peoria/Elm interchange as a pilot project to test the cashless system. We are now excited to move forward with implementing the system throughout the rest of the state, starting with the John Kilpatrick Turnpike starting July 25, 2021.
WHY DID I RECEIVE A VIOLATION NOTICE? ISN’T PLATEPAY ON ALL OKLAHOMA TURNPIKES?
The PlatePay system currently only operates at the Peoria/Elm interchange on the Creek Turnpike. Toll plazas on other Oklahoma turnpikes and other areas of the Creek Turnpike still operate as a cash collection point in addition to the PIKEPASS lanes. If you are not a PIKEPASS account holder, you must still stop and pay cash at the toll plazas. If you use the PIKEPASS lanes without a PIKEPASS or with an inactive PIKEPASS account, you will be sent a violation notice.
DO THE CAMERAS TAKE PHOTOS OF PASSENGERS IN THE VEHICLE?
No. The camera system associated with PlatePay only takes a photo of the license plate and does not take pictures of the interior of the vehicle.
WHAT IF I RECEIVE A PLATEPAY INVOICE FOR A VEHICLE THAT IS NOT MINE?
Please call our customer service line at 1-866-784-2622.
AM I DOUBLE-BILLED IF MY PIKEPASS IS READ AND THE CAMERA TAKES A PICTURE OF MY LICENSE PLATE?
No. PIKEPASS account holders will notice no change in their payment process of tolls. PIKEPASS customers’ tolls will continue to be deducted from their PIKEPASS account balance.
IS THE PLATEPAY SYSTEM BEING USED TO ISSUE TICKETS FOR SPEEDING?
No. The PlatePay system is only being used as a cashless tolling system to create a free flow of traffic that will save drivers time while providing a safer and more efficient means of travel.
IS MY PRIVACY PROTECTED WHEN USING THIS SYSTEM?
Yes. Every driver’s privacy remains protected and your personal information connected to payment for PlatePay is secure.
WHAT IS THE EASIEST AND MOST ECONOMICAL WAY TO TRAVEL OKLAHOMA’S TURNPIKES?
PIKEPASS remains the fastest, safest and easiest way to travel on Oklahoma turnpikes.
Please visit www.pikepass.com for more information.
DO I GET A DISCOUNT IF I AM AN INTEROPERABLE CUSTOMER?
Interoperable customers receive the Pikepass rate for travel on the Turnpike system, but do not receive a volume discount.